.d-support,.pa-support{display:flex;flex-direction:column;flex:1;min-height:0;min-width:0;color:var(--rk-ink)}.d-support__header,.pa-support__header{flex:none;padding:18px 22px;border-bottom:1px solid #e5e1da;background:#fffdf9}.d-support__identity,.pa-support__identity{display:flex;gap:12px;align-items:center;margin-top:16px}.d-support__identity h2,.pa-support__identity h2{margin:0 0 4px;font-size:15px;line-height:1.4;font-weight:650}.d-support__identity p,.pa-support__identity p{margin:0;font-size:12px;line-height:1.5;color:#615d57;max-width:36ch}.d-support__avatar,.pa-support__avatar{width:42px;height:42px;flex:none;border:1px solid #e5e1da;border-radius:13px;display:grid;place-items:center;background:#f7f6f2;color:#98400e}.d-support__messages,.pa-support__messages{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:20px 22px;display:flex;flex-direction:column;gap:10px;scrollbar-width:thin;overflow-anchor:none}.d-support__empty,.pa-support__empty{margin:auto;display:flex;flex-direction:column;align-items:center;text-align:center;padding:30px 10px;max-width:320px;align-self:center}.d-support__empty-icon,.pa-support__empty-icon{display:grid;place-items:center;width:64px;height:64px;border-radius:20px;background:#fff0e6;color:#98400e;border:1px solid #f0d9c8;margin-bottom:20px}.d-support__empty-icon svg,.pa-support__empty-icon svg{width:28px;height:28px}.d-support__empty h3,.pa-support__empty h3{font-family:var(--rk-font-display);font-size:24px;line-height:1.25;letter-spacing:-.5px;margin:0 0 10px;font-weight:600}.d-support__empty p,.pa-support__empty p{font-size:14px;line-height:1.65;color:#615d57;margin:0;max-width:28ch}.d-support__day,.pa-support__day{text-align:center;font-size:11px;line-height:1.5;color:#716b63;padding:8px 0 6px;flex:none}.d-support__message,.pa-support__message{align-self:flex-start;max-width:87%;border:1px solid #e5e1da;border-radius:16px 16px 16px 4px;padding:12px 14px;background:#fffdf9;flex:none;min-width:90px}.d-support__message.is-own,.pa-support__message.is-own{align-self:flex-end;background:#25292e;color:#fffdf9;border-color:#25292e;border-radius:16px 16px 4px}.d-support__message.is-failed,.pa-support__message.is-failed{border-color:#c34a3e}.d-support__sender,.pa-support__sender{display:block;font-size:11px;font-weight:650;color:#98400e;margin-bottom:6px}.d-support__text,.pa-support__text{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;line-height:1.55}.d-support__meta,.pa-support__meta{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap;font-size:10px;line-height:1.5;color:#716b63;margin-top:6px}.d-support__message.is-own [class$=support__meta],.pa-support__message.is-own [class$=support__meta]{color:#c9c7c3}.d-support__retry,.pa-support__retry{display:block;border:0;background:none;color:#ffd6b9;font:inherit;font-size:12px;font-weight:600;text-decoration:underline;text-underline-offset:3px;cursor:pointer;min-height:44px;padding:8px 0 0}.d-support__retry:disabled,.pa-support__retry:disabled{opacity:.5;cursor:default}.d-support__notice,.pa-support__notice{display:flex;align-items:center;justify-content:space-between;gap:10px;background:#fff0eb;color:#9c3028;font-size:12px;line-height:1.5;padding:10px 22px;flex:none}.d-support__notice button,.pa-support__notice button{border:0;background:none;font:inherit;font-weight:650;color:inherit;cursor:pointer;padding:8px 0;min-height:44px;flex:none}.d-support__notice button:disabled,.pa-support__notice button:disabled{opacity:.5;cursor:default}.d-support__skeleton,.pa-support__skeleton{display:flex;flex-direction:column;gap:16px;width:100%;padding-top:20px}.d-support__skeleton>:nth-child(2),.pa-support__skeleton>:nth-child(2){align-self:flex-end}.d-support__composer,.pa-support__composer{flex:none;padding:12px 18px max(12px,env(safe-area-inset-bottom,0px));background:#fffdf9;border-top:1px solid #e5e1da}.d-support__label,.pa-support__label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.d-support__compose-row,.pa-support__compose-row{display:flex;align-items:flex-end;gap:10px}.d-support__compose-row textarea,.pa-support__compose-row textarea{box-sizing:border-box;display:block;resize:none;flex:1;width:0;min-width:0;min-height:48px;max-height:128px;padding:12px 14px;border:1px solid #d7d2c9;border-radius:14px;background:#f7f6f2;color:var(--rk-ink);font:inherit;font-size:16px;line-height:23px;scrollbar-width:thin}.d-support__compose-row textarea::placeholder,.pa-support__compose-row textarea::placeholder{color:#7a746c}.d-support__compose-row textarea:focus,.pa-support__compose-row textarea:focus{outline:2px solid #b94a0a;outline-offset:2px;border-color:transparent}.d-support__send,.pa-support__send{flex:none;width:48px!important;min-width:48px!important;height:48px!important;min-height:48px!important;padding:0!important;border-radius:14px!important;display:grid!important;place-items:center}.d-support__send svg,.pa-support__send svg{display:block}.d-support__hint,.pa-support__hint{display:flex;justify-content:space-between;gap:14px;font-size:10px;line-height:1.5;color:#716b63;margin-top:8px}.d-support__hint>:last-child,.pa-support__hint>:last-child{flex:none;font-variant-numeric:tabular-nums}.d-support__back,.pa-support__back{display:flex;gap:12px;align-items:center}.d-support__back h1,.pa-support__back h1{margin:0;font-family:var(--rk-font-display);font-size:22px;letter-spacing:-.5px}.d-support__retry:focus-visible,.pa-support__retry:focus-visible{outline:2px solid var(--rk-accent);outline-offset:2px;border-radius:4px}.d-support__notice button:focus-visible,.pa-support__notice button:focus-visible{outline:2px solid var(--rk-accent);outline-offset:2px;border-radius:4px}.support-attach{display:grid;place-items:center;flex:none;width:44px;height:48px;border:0;border-radius:13px;background:transparent;color:#615d57;cursor:pointer;transition:background .15s,color .15s}.support-attach:hover{background:#f0ece5;color:#98400e}.support-attach:active{background:#e8e1d7}.support-attach:disabled{opacity:.4;cursor:default}.support-attach:focus-visible,.support-thumbnail:focus-visible,.support-chip button:focus-visible{outline:2px solid #b94a0a;outline-offset:3px}:is(.d-support__compose-row,.pa-support__compose-row){gap:6px}:is(.d-support__composer,.pa-support__composer){position:relative;transition:box-shadow .15s,background .15s}:is(.d-support__composer,.pa-support__composer).is-dragging{background:#fff1e5;box-shadow:inset 0 0 0 2px #b94a0a}.support-pending{display:flex;gap:12px;padding:4px 2px 12px;overflow-x:auto}.support-chip{position:relative;isolation:isolate;flex:none;width:72px;height:80px;border-radius:12px;background:#eeeae4;border:1px solid #d7d2c9}.support-chip>img{width:100%;height:100%;object-fit:cover;border-radius:11px}.support-chip.is-failed{border-color:#ad332a}.support-chip__remove{position:absolute;right:-6px;top:-6px;width:28px;height:28px;border:2px solid #fffdf9;border-radius:50%;background:#25292e;color:#fff;font:20px/1 sans-serif;cursor:pointer;display:grid;place-items:center;z-index:2}.support-chip__remove:before{content:"";position:absolute;top:-8px;right:-8px;bottom:-8px;left:-8px}.support-chip__status,.support-chip__retry{position:absolute;inset:auto 0 0;border:0;border-radius:0 0 10px 10px;background:#25292eed;color:#fff;font:11px/1.4 var(--rk-font-body, sans-serif);text-align:center;padding:7px 2px;overflow:hidden}.support-chip__status i{display:block;position:absolute;bottom:0;left:0;height:3px;background:#ffb77c;transition:width .15s}.support-chip__retry{cursor:pointer;min-height:44px}.support-chip__retry:disabled{opacity:.6;cursor:default}.support-chip__ready{position:absolute;bottom:5px;right:5px;width:20px;height:20px;display:grid;place-items:center;background:#fffdf9;color:#25553e;font-size:12px;border-radius:50%;box-shadow:0 1px 4px #0003}.support-upload-error{color:#9c3028;font-size:12px;line-height:1.5;margin:0 0 10px}.support-gallery{display:flex;flex-direction:column;gap:8px;margin-bottom:8px}.support-thumbnail{display:block;width:240px;max-width:100%;padding:0;overflow:hidden;border:0;border-radius:10px;background:#e6e2dc;cursor:zoom-in}.support-image{position:relative;display:block;width:100%;overflow:hidden;border-radius:inherit;background:linear-gradient(110deg,#e6e2dc 20%,#f3f0eb,#e6e2dc 60%);background-size:200% 100%;animation:support-shimmer 1.6s linear infinite}.support-image img{display:block;width:100%;height:100%;object-fit:contain;opacity:0;transition:opacity .15s}.support-image.is-loaded{animation:none;background:transparent}.support-image.is-loaded img{opacity:1}.support-image__error{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:12px;color:#514b44;background:#eeeae4;font-size:12px;line-height:1.5;cursor:pointer}.support-image__error>span{text-decoration:underline;text-underline-offset:3px}:is(.d-support__empty,.pa-support__empty) .support-empty-hint{margin-top:14px;font-size:12px}.support-lightbox{position:fixed;top:0;right:0;bottom:0;left:0;z-index:10000;background:#121519f7;display:flex;align-items:center;justify-content:center;flex-direction:column;padding:72px 20px 80px;box-sizing:border-box;outline:none;overscroll-behavior:contain;touch-action:pan-y;color:#fff}.support-lightbox__toolbar{position:absolute;inset:max(12px,env(safe-area-inset-top)) 16px auto;display:flex;align-items:center;justify-content:space-between;font-size:13px;font-variant-numeric:tabular-nums}.support-lightbox button{display:grid;place-items:center;min-width:44px;height:44px;border:1px solid #ffffff40;border-radius:50%;background:#ffffff12;color:#fff;font:26px/1 sans-serif;cursor:pointer}.support-lightbox button:hover{background:#ffffff25}.support-lightbox button:focus-visible{outline:2px solid #ffb77c;outline-offset:4px}.support-image--full{width:auto;max-width:100%;height:100%;max-height:100%;border-radius:8px;flex:0 1 auto;min-height:0}.support-image--full img{width:100%;height:100%;object-fit:contain}.support-lightbox__navigation{position:absolute;bottom:max(20px,env(safe-area-inset-bottom));display:flex;gap:28px}@keyframes support-shimmer{to{background-position:-200% 0}}@media (prefers-reduced-motion:reduce){.support-image{animation:none}.support-image img,.support-chip__status i{transition:none}}@media (max-width:420px){:is(.d-support__composer,.pa-support__composer){padding-left:12px;padding-right:12px}:is(.d-support__compose-row,.pa-support__compose-row) textarea{padding-left:10px;padding-right:10px}}
